We are proud to quote our customer feedback so far and are happy to show the original messages at time of consultation. Our customers in the Forest of Dean, where we originally set up the business in 2016, re-booked us time and time again. We are very much looking forward to meeting and working with our new customers and their cat(s)/pet(s) in Suffolk/Norfolk.
You may notice there are time gaps between testimonials i.e. June 2019 - September 2020. The reason for this is we planned to re-locate the business in 2019 but our house sale fell through. We had closed the business in anticipation of the move and had consequently turned away many new customers. Brexit and Covid-19 then intervened and we finally re-located in October 2020.
CUSTOMER TESTIMONIALS 2023 - 2016
"Brilliant. Catjoy helped us at short notice and from the pictures and photos clearly my little cat was very happy." - Sue - owner of Fleur, September 2023
"Jane is clearly passionate about cats and I felt reassured our boy was being looked after well. Would definitely use again and recommend." - Emma - owner of Sir Linus Catipus, September 2023
"First time using Catjoy Services. Really pleased that our two cats could stay in their home environment whilst we were away and be looked after by Catjoy. Incredibly reassuring to receive frequent updates and photos. Home today to find two well looked after cats. Would definitely recommend." - Sally - owner of Monte and Toffee, September 2023
"It is always hard leaving pets when you go away and as soon as I met Jane, it was clear how much she loves them and would care about all their needs. She is professional, trustworthy and was understanding when our trip had to be cut short. Thank you so much and we would definitely recommend her services." - Elizabeth - owner of Minnie, September 2023
A 5* Google rating for our cat service received from - Caroline - owner of Patch and Blossom, September 2023
"Dolly was a happy and relaxed cat when we returned from a couple of weeks holiday. We were reassured by regular updates and pictures and we would not hesitate to use Catjoy again. Thanks!" - John and Alison - owner of Dolly, August, 2023
"Jane and James are wonderful. They looked after my two cats while I was away for a week with care and compassion. Thank you so much Jane and James, the holiday was really needed and so much more relaxing when you know that your pets are well cared for while you are not there." - Rob Peers - owner of Toffee and Blossom, August 2023
"Jane took are of our cats, chickens and fish whilst we were away on holiday. She sent regular updates and photos of them and took great care care of them, We were very happy and would recommend." - Heidi - owner of Pongo, Poppy, Biscuit, chickens and fish, August 2023
"Really easy service to set up and they kept me updated on my cats :)." - Cindy - owner of Oliver and Wilson, August 2023
"Jane provided a fantastic professional service from start to finish. She looked after my cat Winnie and my mum's cat Missy while we were away. Sending us regular updates and photos so we knew all was well back home. Completely faultless. She even watered my plants. Were going to be booking Jane every time we go away." - Alena and Adam - owner of Winnie and mum Christine - owner of Missy, July 2023
"Very good at communicating and sending pictures of updates when you are away. Would definitely recommend." - Danielle - owner of Biscuits, July 2023
"Catjoy did a great job taking care of our boy. They sent us regular photo updates and he looked very relaxed in their company. Jane clearly has a great love for cats and I felt happy and safe leaving our cat and our home in her care. We would happily use Catjoy again in the future and recommend others to use their services too." - Courtney - owner of Oscar, July 2023
"I felt confident leaving my free spirited cat in the hands of Jane. Jane kept me informed and was thoughtful throughout the time I was not able to look after my cat." - Elizabeth - owner of Lottie, July 2023
"I am very pleased to have found Jane and totally recommend her services. We left two very nervous cats in her care, and were delighted to receive daily updates and even a video. Nothing was too much trouble, including watering plants and putting out the bin! Thank you so much." - Marion - owner of Missy and Chip, July 2023
"Very happy with this service, I was sent updates and pics everyday of my two girls Ruby and Molly. It was the first time leaving them but they were content and happy being in their own home." - Christine - owner of Ruby and Molly, June 2023
"Excellent service. I'm glad that Albus was so well looked after while I was away. Thank you and I look forward to using your services in the future." - Dan - owner of Albus, June 2023
"Jane is thoroughly reliable and trustworthy with our fur-babies; not only does she do the necessary but she brushes them, plays with them and sends us regular updates so we are reassured that they are well and happy, even though we are not with them." - owner of Misty and Marley
"Good service. My pets were looked after very well. Lovely lady, very kind and caring. I will definitely be coming back in the future. Thank you very much." - Becky - owner of Lady, Panther, Lucky and Terrapin, May, 2023
"Great to know we have somebody reliable and caring local to help take care of our two cats when we are away. Was very happy with the time taken to understand our furry friends needs. Thank you and we will definitely be using this service again." - owner of Pan and Hester, May 2023
"I can highly recommend Catjoy. I know that my three boys are in very safe hands and are well looked after and cared for whilst I'm away. My oldest boy needs medication, so it's reassuring to know that his needs are met in that regard too. The boys are now really getting to know Jane and James and come to them for cuddles, which is lovely to see. Thank you both, so much!" - Lynne - owner of Prince, Gabes and Rafi, May 2023
"Very happy to have found Jane and James after moving to the area. From the first contact they were responsive, professional and friendly, and took a thorough approach to understanding our two cats' routines and personalities. They looked after them for three days and sent detailed updates both morning and evening, with lots of photos. Both cats are very timid with strangers, but Jane took the time to win them over and I could see that they became more relaxed with each visit. One needs daily medication and Jane was very careful to check the dosage and timing, which hasn't always been the case with previous cat sitters. We came home to calm and happy cats, and I feel much more relaxed about booking future holidays knowing that the cats will be well looked after." - Jenni - owner of Richie and Eddie, April 2023
"Thank you for looking after Oreo." - Ana - owner of Oreo, April 2023
"A 5* service, thank you so much." - Brenda - owner of Octavia, Jemima, Mikey and Loki, March 2023
"I would like to say again what a wonderful job that Catjoy did for my cat Willow while I was on holiday for 14 days. I never have to worry as the standard of care she gets is excellent and she looks a very happy little cat which I can see by the daily photos which I was sent. I would not hesitate in recommending them to anyone. Thank you again." - Heather - owner of Willow, March 2023
"Happy cat! Thanks for looking after her." - owner of Elsa, March 2023
"We had a great experience with jane. We have two shy cats and a tortoise which were very well looked after whilst we were away. We think this is a much better option than using a cattery as our little kitties wouldn't be able to tolerate a different environment. We have got another trip planned soon and are using Catjoy services again. Would definitely recommend :)." - Daniel - owner of cats Ava and Pluto and Jeff the tortoise, February 2023
"We used Catjoy home visit service for the first time and we're very pleased with the attention our princess received. We normally use a cattery but thought it would be better for the cat to be at home as she gets older. It is definitely the way forward and have already booked again for this summer. Highly recommend." - owner of Ruby, January 2023
"Thank you so much for looking after Clarence over New Year, and at such short notice. It was lovely to see our normally shy boy come and meet you for his food, and I believe it is testament to the caring nature of the service you provide." - Andy - owner of Clarence, January 2023
"I cannot recommend the service from Jane of Catjoy Pet Services highly enough. From the first enquiry right through Jane has been wonderful. I have two extremely nervous house cats, but she took the time to sit with them, play with them and gain their trust. It was such a relief to know that they were left in such capable and caring hands." - Katherine - owner of Bert and Matilda, December 2022
"Absolutely brilliant cat sitters. I have two nutty Bengals, one is frightened of his own shadow and dives under the sofa as soon as the doorbell goes and only lets me touch him. He was soon so happy and playing and was very relaxed when I got home. The other was his usual friendly, talkative bossy self, which was brilliant as he is rescue with a list of ASBO's longer than his tail! I can't recommend Catjoy highly enough." - Jayne - owner of Pickle and Peanut, November 2022
"Jane and James have just looked after my two cats, Ripley and Ozzy for a few days. I am over-anxious about leaving my cats and worry about them when I am away so it is a big deal to leave them in someone else's care. My previous cat sitter, a close friend, moved out of the area so I had to find another solution other than not going away! I read all of the reviews, followed Catjoy on facebook and finally made a decision to give them a try. My cats gave them the seal of approval when they came to meet them, giving them a greet and sniff - they usually hide away when people visit so this was a good sign! It wasn't easy leaving my fur babies at all but the communication from Jane was excellent. The videos and photos showed that they were absolutely fine and were interacting well, not keeping out of the way, playing and generally being friendly. It was such a relief!
Litter trays were cleaned and litter swept up, house secured when leaving and food bowls washed. I have no hesitation in recommending Catjoy and will definitely book them again!" :) - Shaz - owner of Ozzy and Ripley, October 2022
"Jane was amazing. She took care of my cats really well and sent lots of pictures. They were both really happy and relaxed when I got home. I've booked to use her services again. Purrrfect." - Paula-Marie - owner of Ciro and Howie, October 2022
"We were incredibly happy with the friendly service Catjoy provides, and particularly pleased with the updates we received, it was very reassuring. We have re-booked and would definitely recommend." - owner of Maine Coones, October 2022
"We have just returned from our holiday to two very happy and content fur babies (they totally ignored us!) One of our cats needs medication twice a day and Jane did this with no problems. It was good to know they were in familiar surroundings and regular photos put our minds at rest. I will definitely use Catjoy to look after our cats again and recommend them highly." - Susan, owner of Benny and Jerry, September 2022
"We were sent regular updates on the cats and even photos. We came back to a vacuumed house, clean litter trays and two very relaxed cats, unlike when we pick them up from the cattery. Will definitely be using Catjoy again :)." - Andrea, owner of Pippin and Pumpkin, September 2022
"So glad I found Catjoy Pet Services, lovely to have peace of mind for our time away that Rosie was in safe hands in her own home. Went above and beyond by sending daily pictures for our son to see. Would definitely use again and recommend Catjoy services to anyone, thank you again for looking after our cat Rosie." - Glenn, owner of Rosie, September 2022
"Thank you so much for looking after Milo for us! We were really pleased with your service x." - Noelle, owner of Milo, August 2022
"Absolutely amazing! I don't have the easiest cats to take care of but their every need was catered for and they were very happy! I was away for a couple of weeks and Catjoy went above and beyond to keep them in their normal routines. Thank you again! Will definitely be asking again in the future." - Shane, owner of Benny and Lola, August 2022
"Very professional service whilst also being really personable. Our cats loved the extra strokes and attention when we were away and it gave us peace of mind." - Lisa, owner of Ripley and Newt, August 2022
"Jane and James looked after our girls Agatha and Ambar beautifully. Our pot plants were perfectly looked after too even with the hot summer. We would definitely recommend them. We were kept upto date about how the girls were getting on daily. Thank you so much!!" - Luciana, owner of Agatha and Ambar, August 2022
"I can highly recommend Catjoy Pet Services. Jane looked after our two cats whilst we were away for a few days. I really appreciated the attention to detail to make sure that they had covered. It was very reassuring to know that our cats were in good hands. We received daily updates along with photos and videos and they kindly offered to water our plants during the hot weather too. Thank you for putting our minds at ease, and making sure that our kitties had a great time whilst we were away." - Mel, owner of Loki and Bert, July 2022
"So pleased with Jane and James of Catjoy who looked after our 2 ragdoll cats for a week. We were updated twice a day with texts, photos and videos and were able to relax knowing that our girls were in capable hands. So nice to come home to both cats chilled and relaxed in their own environment. James even watered our garden! Thank you both-would definitely recommend. Have booked again!" - Sue, owner of Zsa Zsa and Molly, July 2022
"A massive thank you to Jane and James for helping me out at such short notice and putting my mind at rest at a very stressful time by taking care of my 2 cats for the week. You really listened and cared about the extra needs of their daily routine and it really was fantastic knowing they were being looked after whilst I couldn't be there and being updated on a daily basis with photos/updates on how they're was a really lovely touch. Also taking the time to wait until Mr Kinko was back indoors safely before leaving again was wonderful. Finally, going around my place with the hoover and cleaning the food bowls etc was so helpful. A really good service thank you it was appreciated." - Alice, owner of Kinko and Thistle, July 2022
"I was absolutely delighted with the service from Catjoy - as was my kitten Jo! It was so nice to know that she was safe, secure and so well looked after. The twice-daily updates including photos and videos were splendid. Have booked again! Thank you so much Jane and James." - Lynn, owner of Jo, July 2022
"Really happy with the service, a calm manner with a nervous cat. Successfully got my diabetic cat to eat and take his injection on first visit. He's never been so relaxed around new people! Also received text update with photos to put my mind at ease. Thank you so much! Already submitted more possible dates!!" - Helen, owner of Tinker, July 2022
"We are very happy with the care that Jane and James have shown our 3 cats and home during our holiday - we were constantly kept updated and feel confident to recommend Catjoy and would love to use them again soon. Many thanks :)." - Juliette, owner of Noor, Spooky and Chip, July 2022
"Jane and James provide an excellent service and we were very confident that our cat was well taken care of. We had some last minute requests which were taken on no problem and Jane checked in to make sure we had made it home safely from our trip. We would definitely recommend Catjoy to others." - Carolyn, owner of Molly, June 2022
"I would like to say what a wonderful job that Catjoy did for my cat Willow while I was on holiday for 14 days. Needless to say I was a bit anxious about leaving her, as it was the first time she had been left for that length of time. I needn't have worried she looked a very happy little cat which I saw by the daily photos which I was sent. I would not hesitate in recommending them to anyone. Thank you again." - Heather, owner of Willow, June 2022
"Would highly recommend Catjoy Pet Service. We received regular daily updates with photos of our cat Lulu and were totally reassured that she was being well looked after during our holiday. Nothing is too much trouble, even watered our garden during the recent hot spell. We were so pleased we have booked again :)." - Donna, owner of Lulu, June 2022
"Perfect home from home service! Thank you so much Catjoy for looking after our little Belle while we were on holiday! We know she was very happy with all the care you gave her, would highly recommend." - Melanie, owner of Belle, June 2022
"Having not been away for Three years I was worried about leaving my cat Mimi. I need not have worried, Jane and James, Catjoy Pet Services, saw after Mimi as if she were their own. I returned to a happy and well seen after cat. Will certainly use them again." - Jane, owner of Mimi, May 2022
"Jane is lovely and enthusiastic about animals and their welfare, she updated us everyday while we were away and came up with solutions to obstacles - we couldn't have asked for better!" - Helen, owner of Ragdoll kittens Marty and Sonny and Munro the rabbit, May 2022
"Jane and James, Catjoy Pet Services looked after our four rabbits and two guinea pigs whilst we went away for the week. We received regular updates, they also checked with us if unsure on anything. Lovely couple, 100 recommended!! We have already booked them again in July and September :)." - Zoe and Leanne, owner of Mavis, Maggie, Chester, Chippy, Marvin and Maisie, May 2022
"Highly recommend, we were given daily updates and Jane even watered our plants! Many thanks Jane and James, we know who to call if we need someone in the future :)." - Janice, owner of Luna, April 2022
"Catjoy looked after our cats at short notice after we were told by the vets that going to the cattery would be too stressful for our elderly, poorly cat. We were very pleased with the service Catjoy provided. Our cats were very well cared for while we were away, including being given medication. It was so reassuring to receive photos and messages from Jane after each of her visits. Thank you and we will be using your services again." - Helen, owner of Squidge and Thistle, April 2022
"James and Jane looked after my 17 year old cat at the weekend. They were great and sent me photos and videos so I could see she was ok. They spent time playing with her and making sure she was ok before they left which was really nice. I will be using them again when I go away as it's much better for Poppy and I feel happier too. I would highly recommend their service." - Lois, owner of Poppy, March 2022
"Jane was great, sending updates every day, spending time playing with the cats and even playing cat music to them! Couldn't have found anyone better to keep an eye on my fur babies! Especially as I was apprehensive leaving them for the first time, Jane was very reassuring and I will definitely be using Catjoy next time I go on holiday." - Louise, owner of Cleo and Lucifer, March 2022
"Thank you Jane and James for looking after me while my family had to go backwards and forwards sorting out a family bereavement and leaving me at home. I look forward to the afternoons when you come and see me and put down some fresh tasty food and make a fuss of me. I loved it when you brought a toy for me to chase. You have also looked after my family by bringing in post and parcels which I know they appreciate. Hopefully see you again soon love Coco." - Sue, owner of Coco, January 2022
"Catjoy Pet Services looked after Mika our cat, over Christmas. Would certainly recommend their services." - Francis, owner of Mika, January 2022
"Thank you so much for looking after Saffron so well, we really appreciate it. He seems like he was very happy and loved having the company while we were gone. Thank you." - Hannah, owner of Saffron, February 2022
CUSTOMER TESTIMONIALS 2016 - 2021
"Thanks again for looking after the cats and for watering the plants! I would have no hesitation in calling you again next time we are on holiday." - Sue, owner of Dinky, Jack and Rommel, May/June 2016
"Thank you again for looking after Phoebe so well. She's well and happy! I will definitely contact you when I get to go away again. You gave me such peace of mind, knowing that Phoebe would be seeing you each day. I hope your business grows well...you deserve the success."- Annabel, owner of Phoebe, July 2016
"Thank you Jane and James for looking after Dex, Misty and Jack again. It's so comforting to go away and not have to worry about the cats or the house (and even the plants!!!). I'm so pleased to have found you." - Wendy, owner of Dexter, Misty and Jack, July/August 2016
"Thank you Jane brill job Ziggy didn't even notice we weren't there. Many thanks." - Jackie, owner of Ziggy, June 2016
"Thank you Jane and James for looking after our three cats. It was peace of mind knowing that you provided the same high standard of care that we would give. Furthermore, it was nice to know the cats could stay in their own environment. Would recommend and use again. Thank you." - Chantelle and James, owners of Holly, Billy and Miles, September 2016
"Thank you so much for caring for our 4 cats (3 cats and a 17 week old kitten) at short notice. I can tell they have been well looked after by you both, and I am positive they are looking forward to you doing the same in a few weeks time. Anyone out there looking for someone to pop into your own home to care for your beloved pet while you are away, then look no further!!! Both Jane and James are cat people, you will be able to tell that just as I did, and that made me feel much better about choosing them, and let's face it, your cat or cats will be much happier remaining in their own environment, with familiar things and smells surrounding them, and that in turn will make you happier. The initial consultation is very thorough and professional, obvious questions are asked, but then Jane and James go the extra mile and ask if you need plants watering, curtains drawn, light left on, even asking about other pets such as birds, hamsters etc. Jane will ask what vet you use (just in case), and about any possible medication or ailment your precious pet may have or need. Both of these caring dedicated people are DBS checked which I find very important, after all it isn't just your animals it is your home also. I would have no hesitation in recommending Catjoy to other potential user's. In fact we already have another 2 jobs booked in with them and I found Catjoy much cheaper than using a cattery. Pick the phone up, contact Catjoy TODAY. I think you will be glad you did and your cats certainly will be." - Kay Fuge Wilding, owner of Tilly, Beau, Marley and Smirnoff, September 2016
"Dear Jane. I contacted you in some distress, regarding the family cat. I am duty bound to advise you of my reaction, with hindsight. My cat lives a solitary life, rarely venturing outside, and is of a timid disposition. I was suitably impressed with the care and competence you displayed in grooming my cat, which I had previously found impossible. Mitzi formed an instant relationship with you, and was completely at ease. It is said that animals are able to pick up on our vibrations, and I believe that my cat thought that you were OK. I wish to record my grateful thanks for undertaking the care of our much loved cat, and look forward to your next professional visit." - Chesney Price, owner of Mitzi, September 2016
"Thanks Jane. I have every confidence in you and am very happy to be leaving Tiggy in your hands! Thanks a lot for all your help looking after Tiggy. She came to greet me as I was walking from my car to home and seems very happy." - Penny, owner of Tiggy, September 2016
"Thank you so much for taking such good care of Oliver, will definitely use your services again. Highly recommended!" - Ann Sanders, owner of Oliver, September 2016
"Thank you Jane for taking care of our cat Minx whilst we were on holiday. It was nice to have peace of mind knowing that she was being well cared for in her own environment. Thanks once again for providing an excellent service. Will certainly use you again and will recommend you." - Pam and Tony, owner of Minx, September 2016
"After a nervy start (having never used a service such as Catjoy), we were pleasantly surprised and hence reserved you for this latest summer break. It's obvious to us that they prefer being in their own home while we're away. Absolutely delighted we came across you and will be using you regularly from now on - THANK YOU from us and our cats Maisie and Chuckles." - Nydia & Paul Knight - owners of Maisie and Chuckles, September 2016
"From the first moment you meet them, Jane and James at Catjoy are an absolute joy to deal with - professional yet personable and clearly love animals, especially cats. Leaving your cats when you go away can be quite emotional, but knowing that Jane and James are looking after them makes it less stressful and you just know that the cats will get plenty of love and attention and be cared for as if they were their own. Thank you Catjoy! Sam." - Sam Negus - owner of Feli and Mouse, October 2016
"We can recommend Catjoy as a caring and efficient service. jane is very patient and even got our timid cat to make friends. A great pet service." - Marigold Taylor - owner of Princess Fluffy Kitten, October 2016
"I have used Catjoy several times now to look after my cat. I was impressed with how they conducted themselves, very friendly and professional. Was able to book them at short notice which was a life saver for me. Excellent value for money service. Highly recommended and will definitely continue to use them." - Kevin - owner of George, September 2016
"Hiya Catjoy. Just a quick note to say Thank You Very Much for looking after my cat, Lizzie, at such short notice recently. She was happy and content when I returned and the peace of mind was priceless. Will definitely be recommending you. Regards and thanks again." - Ian Cork, owner of Lizzie, November 2016
"Dear Jane & James. Thank you so much for looking after Sam my cat whilst we were away. I will absolutely recommend you to anyone who is looking to have their cat looked after. Your attention to detail, cleaning the bowls and spending time with Sam, as well as sending me a test message every day was very reassuring! I found you both to be very trustworthy, thank you again." - Pam Spooner, owner of Sam, November 2016
"When we moved to the area we were worried about who would care for our cat Molly while we were away. Molly is shy, timid cat and in the past, has always been cared for in her own home by family and neighbours. I am so glad I found Catjoy. Right from the initial meeting with James and James, I knew that Molly would be well cared for. They are very professional and have a genuine and obvious love of cats. I feel that Molly could sense that too. It gave me great peace of mind to know that Molly was well looked after while we were away, and in the familiarity of her new home. They gave her the same care and attention that I give her. I received twice daily texts from Jane which was so reassuring. I have no hesitation in highly recommending Catjoy. We have already booked Catjoy again and I am happy to leave Molly in their very capable and caring hands again." - Jean Hopper, owner of Molly, December/January 2016/2017
"Catjoy came and looked after my cats at short notice over Christmas. They were really friendly and professional, and it was nice to get regular updates on how the cats were doing. They even managed to get my neurotic cat to stay in the house the same time as they were - a rare deed! Thanks for your help." - Kate Loram, owner of Newton and Luma, December/January 2016/2017
"Hi Jane and James, Thank you so much for looking after Poppy for us. She was well when we got home although very vocal! From the note you left us it is clear that you absolutely understood her problems with anxiety and had that in mind when you came.The food prep area and her litter were left in a very clean state. Thanks for that. We will definitely be using your services again. Regards" - Carol and Kevin, owner of Poppy, February 2017
"Once again Jane and James have looked after our cat Molly for us and as before have given her the utmost care and attention. Despite Molly being a very timid cat, Jane has managed to win her over and gain her trust. Molly even allowed her to cuddle her, which is something she rarely allows anyone to do, including us! Thank you once again. We have booked Jane again knowing that Molly will be looked after really well." - Jean Hopper, owner of Molly, February 2017
"Thank you again to purrfect cat sitters, Jane and James aka 'Catjoy', for once again looking after our three cats. As ever, we holidayed with the peace of mind that all of them would be looked after and made a fuss of. We really appreciate the daily updates of how everything is back at home and look forward to using them again. Many thanks xxx." - Chantelle and James, owner of Holly, Billy and Miles, February 2017
"Jane and James at Catjoy recently looked after our two cats in our home. They provided a very professional yet friendly and approachable service. Updates on the cats were given regularly whilst we were away which put our minds at ease. Jane also spent time getting to know the cats and playing with them so that they felt comfortable and happy. This was especially important as one of the cats is a rescue cat and very nervous around new people yet Jane managed to bond with her. We came home to two happy cats. It was reassuring to feel comfortable leaving our home and cats in such good hands. Jane and James go above and beyond for customers, not only taking excellent care of our cats but also our home by collecting in the post and leaving lights on etc. They provide a great value service. I cannot recommend Catjoy enough. We will certainly be using them again in the future. Thanks again." - Helena Bishton, owner of Miss Haversham and Eva, February 2017
"I am very happy with the excellent service Jane provides, she is both professional and caring. She is absolutely devoted to giving the best care to our cat Maisie. I have utmost trust in her. The pricing is very fair. When we returned from our holiday we were welcomed by a very calm and relaxed cat. We have already booked up future visits as we have such confidence in her." - Liz Keast, owner of Maisie, March 2017
"Hi Jane, just to let you know, all is well with Lily. Well impressed with your service. Catjoy Pet Services are an ideal alternative to placing your cat into a cattery. We have used Catjoy for the first time and are very pleased with the benefits of home-care versus regular cattery. The benefits include not having to transport and collet Lily, her food, her litter, basket, toys, vaccination card etc. In addition, Lily has stayed in her own environment and therefore did not get usual 'bad mood' associated with being away from home...in fact Lily was her own normal self within an hour of our return from a 10 day break. Other advantages of using Catjoy home-care pet services include daily email updates (with pictures if required), along with knowing that our home as well as our beloved Lily were being checked on every day. We will always choose Catjoy pet home-care in the future! Derek, Karen and Lily. Hope your business continues to thrive, look forward to using your services later in the year." - Derek & Karen, owner of Lily, April 2017
"Many, many thanks for looking after our threesome. They were all very relaxed and happy when we arrived home. So much better for them all than the trauma of a car journey to and from a cattery. We will certainly call on your services again very soon. I will let you know the exact dates once we know the plans but I think it will be around mid-June. Again thank you for all your help with Ella, Holly and Lilia." - Barbara, owner of Ella, Holly and Lilia, April, 2017
"I have 3 old cats, one of which is 22. None of them have ever been in a cattery. Cajoy looked after my cats to the absolutely highest standard. They were very calm and happy when I got back. On top of that their food area was immaculately clean and Jane had even watered my plants and sorted out a parcel. Jane is clearly an animal lover and I trust her completely. I would highly recommend Catjoy and will 100% be using them in the future." - Johanne, owner of Chloe, Hattie and Eric, April, 2017
"Thanks Jane and James for the fabulous work looking after our precious Dallas. We left home knowing that he would be left in loving care, and we found him in great health and mood.
"Although Dallas is quite shy around new people, you have managed to make friends! Thanks for the daily updates with photos, we will definitely use your service again. Highly recommend! Silvia, George, Stew and Dallas." - Silvia, owner of Dallas, April/May, 2017
"We have recently been away for a few days and left Cei the cat with Jane and James. It was the best decision we have ever made and Cei took to the arrangement very well. He hates travelling in cars and so life was very stress free not having to bundle him into his basket and then the car to take to a cattery. He's definitely territorial so was more than happy to be left at home looking after things under the supervision of Jane and James. They all did a fantastic job. All the little extras were good as well with plants watered and mail taken in to name but two. We will definitely ask them to do it again and not having to worry about Cei or the house was an added bonus to taking a break. Many thanks.
We have already booked Catjoy at Christmas and will also be booking them through the summer". - Peta, owner of Cei, May, 2017
"Hi just wanted to thank you for a professional service and we were more than happy when we returned from holiday. I hope they were not too much trouble." - Val Adams, owner of Polly, Basil and Manni, May, 2017
"We were a bit apprehensive at leaving our cat Fusa home alone for the first time while we went away for just over a week. At ten months old and being very sociable, we wanted to make sure that we found someone who would spend some proper time with him to play, not just feed him and go. Jane took the time to get to know him and offered longer visits so that she could spend extra time with him.
While we were away we received daily updates and some lovely photos to reassure us that all was well, and when we came home Fusa was his usual happy self.
I'd definitely recommend Catjoy and will use them again in the future." - Rebecca, owner of Fusa, June/July, 2017
"Dear Jane and James, thank you for your care of our cat Bess...we enjoyed looking at the photos and thank you for the text updates we were grateful for this part of your service. It was especially good that Bess was groomed and had company in her familiar surroundings. She was happy and relaxed when we returned home. I hope you continue to attract new customers.
It was our first time using the services of Catjoy - it was lovely to meet Jane and James and introduce them to our lovely mog before we went away. They took careful note of her normal routines and looked after her very well, going the extra mile in their care. Our cat enjoyed their company and looked forward to their visits. They also did a great job keeping us in touch. We recommend their services. Thanks again, and best wishes." - Amanda, owner of Bess, August, 2017
"Catjoy looked after Phoebe again in July and she was absolutely fine when I got back. She had been very well cared for and was relaxed, unlike when I used to take her to a cattery! Thank you Jane and James!!!! I can go away and relax myself, which is brilliant." - Annabel, owner of Phoebe, August, 2017
"Hi Jane and James, We just wanted to thank you for looking after Cato for two days at such short notice. It was lovely to meet you both beforehand so we knew Cato would be in good hands. Then the frequent contact while we were away with photos and updates on how Cato was doing was very reassuring as we were anxious to know how he was getting on. You both were very flexible with additional requests such as watering our indoor plants and also taking Cato outside on his lead (as he is a house-cat), so it wasn't a rush in/out job. Thanks again and we will definitely contact you when we next go away and would recommend you to others. Best of luck with your business." - Charlotte and Jonathan, owners of Cato, September, 2017
"Thank you Catjoy, Jane and James for taking good care of our boys while we were away. They were well fed, relaxed and happy when we returned. You provide a great service in the Forest and we wish you continued success with your business! Best wishes." - Rosie and Gerry, owners of Marmaduke and Max, September, 2017
"We have used Jane and James - Catjoy, a few times now and will definitely continue to do so as they are brilliant at what they do. We find them very professional, personable and demonstrate an obvious passion for cats and animals in general.
They pay a lot of attention to detail. My cat's feeding station, including bowls are always spotlessly clean and her litter tray is dealt with properly with waste taken off site. Mostly importantly our cat has bonded very well with them and is always happy and absolutely fine on our return. Overall, Jane and James - Catjoy, offer a fantastic service, highly recommended. If you're looking for someone reliable and who you can trust to look after your cat(s) ask Catjoy, you won't be disappointed. Thank you Catjoy, we are glad we have found you." - Claire and Tony, owners of Anna, October, 2017
"Thank you so much for taking such good care of Jingles, Ben and Holly. It was so nice to know they were being cared for at home in their own environment and the regular text messages helped us feel assured that the cats were content. Thank you for a very professional service, I won't hesitate to use you again and recommend to friends." - Sally, owner of Jingles, Ben and Holly, October, 2017
"Great service! Thank you Jane & James. Bespoke...just what it says on the tin, obviously a cat food tin! Our cats and home were in very safe hands. The benefits speak for themselves! Have booked again." - Sue, owner of Fudge and Fidget, October, 2017
"Wow! What an amazing service! we have just returned from a very hot Cape Verde to a snow laden Forest of Dean. Jane and James have been looking after our fabulous boy. Despite adverse weather conditions have managed to ensure that our cat, Mr Bleu was happy, well and full of dreams! They provided constant re-assurance and updates with loads of photos. A huge thank you to a couple of very dedicated people for providing an essential service. We will be looking to book again very soon. Best Wishes." - Julie and Andrew, owner of Mr Bleu, December, 2017
"Once again Catjoy have come up trumps. Having decided on a relatively short notice holiday,Jane and James were able to accommodate our request. In addition to taking a two week break at such short notice, the holiday took place immediately before Christmas. Jane not only managed all of Lily's needs but happily dealt with the usual parcels and post arriving, ensuring they were secure and out of sight. All this in the worst snow conditions we've experienced for many years! As previously mentioned, we cannot recommend Catjoy highly enough...we will try to give a little more notice next time we plan to go away!!!" - Derek and Karen, owner of Lily, December 2017
"We were pleased with the personal touch and very reassuring to have the kittens looked after in their home. We will be recommending to others. Thank you Catjoy." - Julie, owner of Oreo and Jaffa, February 2018
"The Catjoy service is friendly, reliable and cat-loving! What more could you ask for?!" - Sally, owner of Guava and Lily, February 2018
"Hi Jane and James. Just wanted to pass on our thanks and genuine appreciation for the consistently fantastic care you've given to us and our girls for nearly two years now. After what felt a nerve-racking experience in the beginning as we threw caution to the wind as we shared our home, we have never looked back! You give the girls attention and fuss as well as feeding and cleaning up after them, providing photos and videos for us too. You're amazing!
The cats are super happy being allowed to stay home when we venture off, knowing they have their own personal cat-sitter on hand. And if they are happy SO ARE WE!!! You're the best.
You really are of the highest standard and hope you'll continue as you are for the years to come. Best regards and catch up soon." - Paul and Nydia, owner of Maisie and Chuckles, April 2018
"I would like to thank Jane at Catjoy for the amazing work she has done with my mum's cats Daisy and Brewster. My mum had met jane to arrange for her to feed her cats whilst she went in hospital for an operation. Due to complications my mum is still in hospital and is very far away.
I called jane to let her know the situation and she continued to feed and care for Daisy and Brewster. She continually messaged me with updates on them and asked about how my mum was.
Due to the uncertainty of when my mum was coming home we have had to re-home them at my grandparents house until my mum comes home.
I would like to thank you jane as you have been amazing and have really helped my family out in the time of need. I would definitely recommend Catjoy to all my family and friends. Thank you, Vicky." - Vicky, daughter of owner of Daisy and Brewster, March/April 2018
"Massive thanks to you both, Jane and James, (Catjoy), for the loving care Tinkerbell received while we were away. The updates and photos were a great reassurance to us and service provided was above and beyond anything we expected. We wouldn't hesitate to recommend Catjoy to anyone and will definitely use you again! Thanks a million." - Tracy, owner of Tinkerbell, March/April 2018
"Thanks Jane, he seems very happy and relaxed." - Tasmin, owner of Dave, March/April 2018
"Jane and James at Catjoy give me peace of mind when they look after my cat, Rainbow. I have complete confidence that she is in good hands when I'm away and I know they take time to ensure that she is well cared for, even staying to play with her. Thank you to them both for being there at short notice, and even watering the plants! I highly recommend Catjoy." - Jean, owner of Rainbow, March/April 2018
"Hi Jane and James. We were home by 7pm so was good. Was an enjoyable break and all the better knowing Elsa was in such caring hands and being well cared for. The twice daily updates and picture was very much appreciated as it meant we could relax more. It was the icing on what is an excellent service which we would not hesitate to recommend. Regards." - Sue and John, owners of Elsa, May 2018
"Dear Jane and James. Everyone and everything was fine when I returned home from my holiday. Thank you, I haven't had such a worry free break for a long time. You are both wonderful and did a great job, I can't thank you enough. I have booked again and will continue to do so. In the meantime I will recommend you to anyone." - Elaine, owner of Molly, Bramble and Bryn, May 2018
"Thank you Jane and James for looking after the ancient, deaf and one eyed strawball. My son found her 8 years ago living under a hedge when he lived in Penarth and took her in. Who knows how old she is, certainly not able to cope with kennels. Happy to have her looked after at home, no stress for her." - Jeanne, owner of Strawball, May/June 2018
"Hi Jane & James. Just wanted to say a big 'thank you' for taking care of Chester. Arrived home to a very happy cat!
Dealing with Jane & James has been an absolute pleasure...professional and friendly. Perfect! Would have no doubts in recommending to anyone. Kim & Chester." - Kim, owner of Chester, June 2018
"Thank you Jane and James for looking after Chantilly and Lace. Being new owners of two mischievous kittens not only did we feel guilty about leaving them, we were also a little nervous subjecting them on someone we didn't know, but after meeting Catjoy our worries were put to bed straight away. Jane instantly fell in love with our precious babies and couldn't wait to play with them. The service received was top notch, very professional and trustworthy - we certainly won't think twice about using Catjoy again - having the peace of mind our babies are happy and safe in their own environment means so much - thank you once again." - Sharon and Huw, owners of Chantilly and Lace, June 2018
"Dear Jane and James. Our cat Kitty Kat thought you were the best! She obviously had a lovely time and was suitably pleased and excited at our return. Thank you. It was nice not to have to worry about her at all and we are sure we will be asking you again. Best wishes." - Mollie and Andrew, owners of Kitty Kat, June 2018
"I would like to thank you so much for looking after my 5 cats - Guinness, Lacey, Bobby, Stephen and Shadow. I was apprehensive at first as I had never left my cats or home to the care of anyone other than family members. My cats mean the world to me so I needed to be sure it was the right thing for both myself and my fur babies.Jane and James are very passionate about what they do. They genuinely care about animals and it was such a relief to know they were being well looked after. It was lovely to get regular updates and to come home to happy and healthy kitties. I would definitely use their services again and would recommend them to others. It is important that I know my cats are being treated well, in their home, allowing me to relax when I am not there - Catjoy are definitely able to do this. Thank you for being perfect! :)" - Rachel, owner of Guinness, Lacey, Bobby, Stephen and Shadow, June 2018
"Jane and James, (Catjoy), are the ne plus ultra of cat sitters. I miss my cats whenever I go away, but I don't worry about them, because I know they're in very safe hands. Jane and James take such good care of their charges and I know that I'll return home to very happy cats. Catjoy provide a gold standard service and I have no hesitation in recommending them." - Ann Sanders, owner of Rose, Zoe and new addition Molly, July 2018
"We chose Catjoy to look after our cat because they had been recommended by several people. They have always responded quickly and efficiently to any contact or queries from us. There were no problems while we were away from home and our cat seems happy and well looked after. We feel very happy to leave our cat in their safe hands and have just made a second booking! Kind regards." - Cherry Potter-Irwin, owner of Luna, July 2018
"Dear Jane and James. From the bottom of our hearts, we would like to say a very BIG thank you.
We were very sceptical at first, with allowing someone into our home whilst we were away to look after our cats, Yoda, Honey and Willow. We were away for 14 days from our babies, but we couldn't have been more wrong. On a daily basis right upto day 14, you sent us pictures and videos, of our babies having fun.
We came back to our babies so happy and relaxed.
When we do go away again, we will definitely be asking for you both to look after our babies once more. We will be mentioning your services to our friends. Keep up the fantastic work, kind regards." - Tina and Paul, owners of Yoda, Honey and Willow, July 2018
"Jane and James visited us as arranged to meet our cats and gain an understanding of our requirements for their services whilst we were on holiday.
We quickly and easily established what we needed and when. Jane was helpful and friendly and clearly has a love of cats!
Leading up to our holiday some of our requirements changed from visiting and feeding our cats twice a day to include opening and closing of curtains, watering bedding plants and due to the very hot spell we were having watering shrubs around the garden.
Jane sent daily pictures and communications to update us on how the cats were which was great to receive.
Our cats were very well looked after in their own home, free to come and go as they chose and we were happy in the knowledge that they were being fed and cared for and we had someone making a real fuss of them! In addition to this it gave us peace of mind that Jane and James were going in and out of our home on a daily basis, ensuring everything was OK.
We had no hesitation in booking their services again in September and I would certainly recommend them. Regards." - Karen, owner of Sooty and Sweep, August 2018
"Thanks very much for looking after Simba. We would definitely recommend your service." - Paul and Terina Scheeres, owner of Simba, September, 2018
"Thanks for taking such good care of them Jane." - Julia, owner of Mabel the cat and Sherm and Pogle the tortoises, October 2018
"Thank you both very much for looking after Archie and Lottie. They both seemed really relaxed when I got back on Saturday - apart from nagging me for food! - and seem to have taken everything in their stride.
Thank you also for the photos you sent me, I was especially impressed with the one of Lottie looking really relaxed on her chair. I thought she might have tried to head for the door as soon as she realised that some people she barely knew had let themselves in to the house, but clearly I was wrong!
I am so pleased to have found you both, as I now know that if I want to go away in the future I can leave them in your care and all will be well. I don't have any definite plans at the moment but nearer to Spring I will certainly be in touch again.
Once again thank you so much for looking after them." - Gillian, owner of Archie and Lottie, November, 2018
"Dear Jane and James, I just wanted to say thank you for looking after our 3 lads so well while we were away. It was such a relief to know that they are being looked after so well, it meant we could really relax and enjoy ourselves.
They obviously thoroughly enjoyed us being away and having you to be their servants and looked very happy and contented.
Really enjoyed receiving the photos and regular updates, so reassuring! We will certainly be using your services again in the future. Best wishes." - Anita, owner of Mickey, Chino and Billy, November, 2018
"We have been leaving Cei the cat with Jane and James now for what must be the past two years. Life has become so much simpler and straight forward and Cei couldn't be happier. Up until then we had had the dreaded drive to the cattery, with Cei moaning throughout, but now there is hardly a blip in his day, as he waves goodbye and waits for Jane and James to appear with the next round of food. On top of that it is really reassuring to know that folk you can trust turn up everyday and check the house/plants etc out as well as the cat. Can't imagine how we managed without them." - Peta, owner of Cei, January, 2019
'Hi Jane, Thank you very much for looking after Rusty my large ginger fluffy indoor cat. Rusty is a little bashful at first but I'm grateful to you taking the time to play with him to get him used to you being there. It's so nice knowing that I can go away secure in the knowledge that you and James will look after him. I love the videos and photos you post of him which not only makes me know he's being well looked after, but also shows your genuine love of cats. I have no hesitation in recommending you and will be calling upon your help again in the near future, best wishes." Rachel, owner of Rusty, January, 2019
"Dear Jane and James. Thank you for looking after my little Bea so well when I was away. She really likes you, I know this because she's fussy about whose lap she'll sit on! I can enjoy holidays in the future knowing she is in good hands. Thanks again." - Carolyn, owner of Bea, March, 2019
"Jane took excellent care of our lovely cats and went above and beyond in the care shown towards them. We were quite nervous about leaving our young cats for the first time but she reassured us greatly with regular updates on how they were doing. Thank you so much! I would highly recommend this service." - Sophie, owner of Arlo and Monty, March, 2019
"Many thanks for looking after our four cats (Deebs, Little Bit, Smokey and Parker) in March. It was comforting to know they were being well looked after and comfortable in their own home while we were away! Would definitely use catjoy again for future trips. All the best Oliver and Sharon." - Oliver and Sharon, owner of Deebs, Little Bit, Smokey and Parker, March 2019.
"Very happy with the service provided by Catjoy, especially liked the daily reports from them about the cats. I wouldn't hesitate to use them again :)" - Patricia, owner of Arthur and Martha, June, 2019
"A huge thank you to Catjoy for looking after Misty whilst we were away. It was lovely to know she was in the hands of cat lovers who made sure she was happy and also that she was getting lots of fuss and cuddles as well as her daily treats. We came home to a happy cat who even forgot to give us the silent treatment as punishment for leaving her. Thank you very much xx" - Diane, owner of Misty, June 2019
"Jane and James are quite simply, the best cat sitters ever. If you're worried about going away because you're nervous about leaving your cats, then worry no more! Your cats couldn't be in better hands. I've been able to enjoy my holidays secure in the knowledge that my cats are safe and happy in their own home, being very well taken care of by genuine cat lovers - which has not, sadly, always been the case with other cat sitting services I've used in the past. Thank you, Catjoy, for such a sterling service." - Anne, owner of Zoe, Rosie, Mollie, Ninja and Charlie, September, 2020
"I have used Catjoy on a couple of occasions..the first time I was delayed for almost 4 weeks abroad due to my husband taking ill and Jane stepped in and covered the whole period for which I was very grateful. There are regular photos and updates to keep us informed that our cats are well and happy which is immensely re-assuring particularly if we are away for a long time. Cats do not appear at all distressed or unsettled on return and I am sure the extra time spent playing and fussing them goes a long way to alleviate any separation anxiety. The new vacuuming service being offered is a bonus as it means we return to a clean and tidy house. I have no hesitation in recommending Catjoy to anyone in need of cat sitters and wish the company well when they transfer to their new area." - Heather, owner of Lisa and Bart, September 2020
"Loved Catjoy's business and whole approach. We were introduced to Jane and James at Catjoy through a leaflet they had put through the letterbox. Although slightly wary of letting someone we didn't know into our home, we decided that actually, the cats would rather stay home to be cared for instead of being transported to a Cattery. We interviewed Catjoy, where Jane instantly put our minds at ease. The first time was a little unnerving although totally unnecessary as we returned home to very happy, chilled out cats :). We were delighted that Jane had cleaned up any litter trails and washed up their food bowls. Catjoy were contactable throughout the period of cat care and sent daily videos and photos, it was brilliant and most reassuring. Jane also watered our plants, collected our post and provided a Home Grocery Pack on our return.We were very sad when we heard that Catjoy was moving away knowing that even if another business advertised, we'd be unlikely to find another gem. We were truly spoilt with the first class service." - Nydia, owner of Maisie, Chuckles and Trixie, January 2021.
"I would 100% recommend Catjoy Pet Services and have used their services many times. They care for my home and my cats as if they were their own. I used the cleaning service and my house was immaculate! When I'm away I don't always have time to pick up groceries so ordered a homecoming grocery pack. These services are brilliant. I trust Catjoy completely and feel confident my home and pets are being cared for. Best services ever." - Jo, owner of Hattie and Eric, February 2021
"Simply the best cat sitters I've ever used. Jane and James obviously love what they do, and take great care of their furry little charges. I'e never worried about my cats when I've been away because I know that they couldn't be in better hands. Gold standard service!" - Ann, owner of Zoe, Mollie, Charlie and Ninja, 19 March 2021
"Fabulous job every time looking after our cat, highly recommended." - Becky, owner of Fusa, 20 March 2021
"Have used Catjoy on numerous occasions, highly recommend Jane and James. Very professional, reliable, excellent services, will keep you informed of your beloved pets welfare while you are away. My 4 cats loved the fuss and attention they received." - Kay, owner of Marley, Beau, Smirnoff and Tuppence, 27 April, 2021
"Jane is an absolute expert on cats and we know our cat Alice is in safe hands with her and her husband James. She is completely reliable and trustworthy and she shows Alice plenty of love and attention. It's also great to come home to a clean house and some fresh groceries. All in all, great service." - Sheila, owner of Alice, 25 April 2021
"We have used Catjoy services for our two rescue cats. We have a long haired cat who needs daily grooming and our other rescue is very timid. Jane has provided a wealth of advice in relation to our cats and their adoption and nothing is too much to ask. A lovely added touch is the option to add a grocery hamper on your return so you know you have the essentials when you get back! We would highly recommend." - Juliet, owner of Coco and Winter, 27 April 2021
"I'm so happy that I chose Catjoy Pet Services to look after my two cats. It gave me peace of mind whilst I was away, especially as Jane kept me updated after each visit, I thought this was a nice personal touch. Catjoy Pet Services are reliable, trustworthy, tidy and caring. I would recommend their services to anyone who wants someone to look after their cat(s)." - Sally, owner of June and Eric, 12 July 2021
"Jane is awesome. I had used a cattery prior to finding Jane and her husband James. The cattery was fine, but my cats prefer to stay home in their own environment. Jane is reliable and professional. She takes time to play with our cats and then sends photos and videos of them to us while we are away. We always know they are safe and happy in our home under their loving care." - Pamela, owner of Bradford and Chauncey, 12 July 2021
"Great cat sitter, very responsive, sends lots of pictures. Took great care of my two indoor cats!" - Jordi, owner of Casper and Eli, 16 September 2021
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